Consumer Cellular Review—Anywhere Plan
My rating:
I’m not one of those people who talks and texts on a cell phone constantly. In fact, I resisted getting one for years. But after working for a dog playgroup company and deciding to start my own, I realized I needed one.
I was really anticipating barely spending 100 minutes per month and I wanted the absolute cheapest plan possible.
First I tried Virgin Mobile Pay-as-you-go plan because they are the absolute cheapest if you really don’t use very many minutes. You can read my review.
But I found that I do use at least 200 minutes per month, so it was time to upgrade.
I went searching on the internet and one of the first companies I found was Consumer Cellular.
Never heard of them before, but I poked around their website. The first thing that struck me was their website was very clear and non-buggy, unlike Virgin Mobile.
So I tried them. They have a plan that gives you 250 minutes for $20/month. (They also have a $10/month plan where you pay for your minutes, but that wouldn’t have served my need.)
Here’s what I found:
Pros
- Coverage
They use the AT&T network which is not as good as Verizon but better than Virgin Mobile. I found that I could receive calls in 2 places the Virgin Mobile didn’t have coverage.
- Website is Easy to Use
Not only was setting up my account extremely easy, but now that I am a customer, I can log in and see how many minutes I have used up.
- Free Phone
When you sign up, you can choose a phone, unlike Virgin Mobile that made me run out to Target to buy one. I could have gone with the freebie, but I decide to pay $20 for a better phone that has an external viewer so I can see who is calling without opening the phone.
This phone also takes pictures and videos, and came with a case, wall charger, and car charger.
- Can Keep my Phone Number
Transferring my existing cell phone number over from Virgin Mobile was extremely easy, and it meant I didn’t have to tell phone a new number. Maybe this is standard; I’m new to the whole cell phone thing. But it certainly was convenient.
- Discount for AARP and AAA Members
I am neither, but thought I’d mention it.
- Free Trial
You can try it for free for 30 days. I’ve found with other companies that a free trial is usually an indication of good service; they are that confident that you will like them.
Cons
- Activation Fee
They charged $50 for an activation fee. But since I got a free phone with charger, it all evens out.
- Web Site didn’t ask me for account number
I know this is a stretch, but I have to put something negative, right? When I filled out the form to transfer my phone from Virgin, it asked for either my account number with them or my phone number, so I put my phone number. But later I discovered they did need my account number.
I guess if this is the worst thing I can find to say about them, they’re doing alright. - Coverage
As I mentioned above, their coverage is better than Virgin Mobile but not as good as Verizon. I do still have times that the person I am talking to starts to cut out.
I’ve used them for 2 months now and have no complaints.
So my recommendation is for someone who uses at least 200 minutes per month and wants a pay-as-you-go plan but can’t afford Verizon’s prices, Consumer Cellular is the one to get.
If you want to try them out, here is their link:
Consumer Cellular.
Update: I’ve been using them for about 3 months now and I have no complaints.
One thought on “Consumer Cellular Review—Anywhere Plan”
I agree with your analysis. My wife and I have signed up for Consumer Cellular when we returned to the US after 3+ years in the Peace Corps. I choose them because at the time, they had the top rating from Consumer Reports. That was 17 months ago and we have been mostly happy. I agree with you that in our area of rural New Hampshire, Verizon has better coverage, but this summer we did a 9000 mile 32 state jaunt around the US and found that in many areas AT&T was better than Verizon. It’s all a matter of where you are – ask friends and neighbors.
This was also our first experience with smartphones. We bought Moto-G’s from Consumer Cellular via Sears. Now I am hooked. The GPS totally changed navigation on our trip although we often turned off “box lady” because we found her nagging annoying when we knew where we were going. The biggest change though was one I hadn’t predicted – we no longer need to keep a dictionary in the car. It used to be that on long drives we needed the dictionary to settle arguments and elucidate conversations. (A full encyclopedia would have been preferable.) Now the non-driver can just whip out a phone.
I just discovered your blog when I stumbled onto your pet-door article. Thanks – I enjoy your insights. – Rich